Park Highlands Nursing & Rehabilitation Center

The staff at this nursing facility are professional and truly attentive to residents’ needs. The environment is clean, welcoming, and communication with families is consistent. It’s comforting to know loved ones are cared for with respect and dignity here!

This place is a joke. They complained that our loved one wouldn't participate in the rehabilitation activities but she had a stroke she was unable to. She became unresponsive and no one noticed until we came up there to visit and we had to call 911. I would never put any human being in this facility. A day later we lost our loved one. The only person that would write a 5 star review would be a worker. Do not put your loved ones in the place.

My loved one was there recently towards the end of 2024.. The staff showed us 0 respect the care was horrible they ask us to stay in the room 24/7 or get a private setter... Why because they couldn't do there job I was paying thousands of dollars and they could not do there job so they wanted me to pay more for someone to come in and do there's ? But yet I would see staff on there phones even witnessed a fight between staff... When I had a feeling something was not right I put up a camera in the room and you would have thought I had a security officer posted up. Shortly after that we was asked to transfer.... Our experience was so traumatizing for us and our loved one... I would highly recommend taking your loved one somewhere else !!!!!! DON'T PLACE THEM IN THE CARE OF THIS PLACE I'm wait

Unfortunately, my husband did not have a good experience, at this facility. The staff is rude, non compassionate and allows patients, that look like they are dead, to lay on beds, in the main hallway. I’m sure that during the week, when office staff, is on sight, things are very different. I felt awful leaving him there, he was only there for PT rehab, as I didn’t feel that he was safe. The door code, is listed at the front door, so basically, anyone can get in. Hopefully, with the additional rooms about to open, they get enough staff, to treat the patients much better and allow the patients family to have a piece of mind.

I’ve never had to post a review for anythings before, but I have to post to protect your loved ones. My mother was admitted this past Friday into Park Highlands Nursing & Rehabilitation Center in Athens Texas. 1. She got the wrong dosage of medicine for the first three days. 2. I consistently told them that one of her meds was for sleeping, but they gave it to her Monday morning. 3. A medicine change was done on Monday but on Tuesday morning, they gave her 2 medicines that overdosed her!!! She was incoherent and they had to monitor her vitals!!! 4. I was the only person that brushed her teeth and after her shower Saturday morning I had to ask for someone to bath her again on Wednesday afternoon. 5. Wednesday night I came in at 7:15pm and heard her screaming for help as I passed the front d