Palmetto Dental Services

Unfortunately, I have to give this office one star. First, I want to say the staff and the dentist were extremely friendly and kind. I’m usually very anxious about dental visits, especially for fillings, and I actually felt comfortable when I arrived. I expressed my anxiety due to past experiences, and they were reassuring. However, the procedure itself was extremely painful. The topical numbing gel was applied, but the injection was given almost immediately afterward. It did not feel like the topical had time to work. When the shot was administered in the back of my mouth, I screamed and grabbed the hygienist’s hand because the pain was so intense. I have never reacted like that at a dentist before. I even had tears in my eyes. I asked if that level of pain was normal because I’ve neve

I really liked my visit here, I came for an x-ray and cleaning. The dental hygienist that took care of me for most of my visit was polite and direct. If people think she's rude it's likely because of her monotonous voice, she's polite though. The front desk lady was nice and willing to answer any questions I had. The whole visit was about 47 minutes long, including filling out the paperwork. They're fast and efficient, my teeth feel much cleaner than they did when I came in.

This is the ABSOLUTE WORST dentist office and staff I have ever encountered, and overall the most incompetent healthcare atmosphere I have ever experienced. I am a college student looking for a new dentist in Columbia and was entirely misled by most of these positive reviews. Due the extremely decrepit and unsanitary building, I was a little wary of the quality of service but needed a cleaning so I waited the full hour that they left me in the waiting room hoping the staff would make up for the nasty atmosphere. Needless to say I was greatly disappointed. First of all, I called prior to my appointment and told them I just needed a cleaning- they scheduled me for a full x-ray and new patient intake. After 20-30 minutes of the hygienist fumbling around with the x-ray machine and continu

This is the best dentist office in Columbia. The great part is because they are established and have been in business for many many years so their are thoroughly experienced and their prices are reasonable. Because they are experienced any job is easy to them along with the fact that they truly care about your dental health. They make you feel comfortable and numb you as much as you want to be numbed for any procedure. Don't hesitate to make an appointment. You won't be disappointed.

Front desk staff member was sick. Coughing, sneezing, hoarse voice but was not wearing a mask. She was on the phone the majority of the time and at one point had a difficult time explaining something to the person on the phone. When she hung up, she expressed to everyone within ear shot, including other patients, how she explained things over and over again and was frustrated by her experience or should I say job. Other patients chimed in and she replied to them. This practice was completely unprofessional. Upon seeing the dentist, she never introduced herself just walked in and made a few comments and left. I was left wondering who I had talked to and why I would trust her with my son's care. The open bay floor plan left us open to be looked at by everyone who walked by and the entire hea