Orlando Health Horizon West Hospital

To the Orlando Health – West Horizon Staff, I want to express my deepest gratitude for the incredible care you gave me last week. When I came in with severe stomach pain and later learned it was pancreatitis, I was scared and unsure of what was happening. But each of you—nurses, doctors, techs, and every supporting staff member—treated me with compassion, patience, and professionalism that brought comfort in a very difficult moment. Thank you for acting quickly, for listening, for explaining, and for making me feel safe when I needed it most. I truly don’t know where I would be without your dedication and expertise. Your kindness made a frightening experience bearable, and my family and I will always be grateful for the way you cared for me. Thank you, from the bottom of my heart, for e

My recent emergency hospital stay was handled with professionalism and genuine care. The doctors and nurses took the time to make sure I was comfortable, informed, and supported throughout the entire process. Every staff member I encountered was kind, attentive, and understanding of my situation. They responded quickly when I needed assistance and clearly explained any concerns or questions I had, which made a stressful experience feel much more manageable. I’m truly grateful for the level of compassion and efficiency shown during my stay.

I had a dual procedure there and everyone was top shelf from walking in the door to when I left! The security person, The nurses, the anesthesiologist, and Dr. Tran We’re very thorough and the procedure went so smoothly because they came to continually check to make sure I was the right person, I was warm and I was comfortable, And they told me everything they were going to do which was really helpful! It put my mind at ease. I would highly recommend this hospital!!! I would also highly recommend Dr. Tran he was wonderful!

My first experience here was excellent. From the moment I arrived, everyone was welcoming, kind, and truly wonderful. The hospital staff was very thorough, and the nurses had some of the best bedside manners I’ve ever experienced. The surgical prep team and the surgeons were equally professional, caring, and attentive. I felt comfortable, informed, and well cared for every step of the way. I’m very grateful for such an outstanding experience.

Even tho I Went for surgery..loved the atmosphere and the nurses Monica and Jessica were ❤️💯🙏 great!!! My anesthesiologist and Surgeon DR Ivey make the experience a great one...