Ophthalmic Consultants of the Capital Region

Good medical care from the ophthalmologists and staff at Ophthalmic Consultants of the Capital Region. However, the billing and insurance process was shockingly poor. I was told twice that my insurance would cover my appointment, but there’s no record of this in my file. It appears pre-auth was not sought, or it was ignored. The billing department was unable to assist, and the billing director does not return voicemails and was unwilling to assist. While I understand insurance verification is a patient responsibility, I expected more proactive support from the office. Steer clear of this practice.

They got me in today for an emergency appt . Right from the phone call to setting up the appt , the check in receptionist , the intake person to Dr Harrow everyone was fantastic . Dr. Harrow took his time with me , was very thorough and compassionate. He addressed all my concerns. Highly recommend!!

I switched ophthalmologists due to my doc retiring, however I see Dr. Deere the optometrist for my contacts. She is wonderful. Patient, understanding, willing to answer questions. Eye doctors visits always take a long time. The preliminaries with the assistant can be a half hours, then waiting to dilate etc. come with that expectation.

If you have the pleasure of seeing Dr. Contractor or O.D. Deere, they are fantastic and you are a lucky patient. My experience was great. Both listened to me, answered all my questions and relieved me of my pain as soon as I arrived. They both were professionals who care and treat you like family. Now, if you're scheduled to see Dr. RABADY, DONT WAIST YOUR TIME! His laziness and incompetence will bore you. Man told me to put a Band-Aid over my eye and keep it closed for 8 hours. All this so he didn't have to come in on a Friday, when on-call. He chose to enjoy his wealth and his children instead of coming in for the patient. Band aid over my eye, ummmm. Ask for someone different, it's in your best interest. Many thanks for reading.

While wait times and receptionist/nurses were great, Dr. Stasior was dismissive and told me nothing was wrong. I have been dealing with pain in my right eye and double vision. was in the doctors room for a total of 3 minutes. didn’t listen to me and just basically brushed me off and said nothing was wrong. Didn’t attempt to dialate my eyes or check anything out. do not recommend coming here to be treated poorly and disrespected. never had any experience like this at any doctors office in my life time.