Omni Primary & Urgent Care

I've been coming here for a year and have always had a good experience. It's easy to book appointments, the front desk staff are always friendly, the nurses who draw my blood are efficient and skilled (pain-free!) and Dr. Mussenden is helpful and always listens to my concerns. Happy to have this clinic in my neighborhood!

I came in & out super quick. The front lady is amazing & nice, the doctor actually listened to my concern & prescribed me something to help. Amazing place!

I’ve been coming to this office since I was little, and I’ve never had anything bad to say. Every visit has been smooth, and I’ve always been able to come in and receive the care I needed. They have taken care of me and my family for years, and the consistency, kindness, and professionalism have always stood out. I truly appreciate the way this office treats their patients and the trust they’ve built with us over time. Highly recommend!

Zero stars, will never ever go back. I scheduled an appointment at 9am for an injury and took flex time from work to go. Both the doctor and receptionist didn't show up until 9:08. The doctor didn't acknowledge me when he rolled in; the receptionist unlocked the door and let it close in my face. When I said I had a 9am appointment and I'd been waiting, the receptionist said "what do you want me to do about it? You saw that we were late." I asked for an apology since I'd been waiting in the cold with no idea what was going on. She sarcastically gave one. She asked me to fill out forms I'd already filled out online, and while I was doing so she continued to mutter under her breath (about me? The situation? I don't know but it was clearly directed at me). She asked me to sit; I told her si

I went to Omni Primary & Urgent Care. I really did not want to write a negative review on them. This is after they argued with me and accused me of not rescheduling an appointment. Until I had to go back to my car and luckily I was smart enough to ask for an appointment card to verify that I had an appointment for that day. Then they was suppose to do a video call with me. No instructions no link or anything whatsoever. I had to call them and remind them about the video call. They said they would call 30 minutes before time. Nothing. Called 3 times for them to send the link. Nothing. Then when I go back to the clinic because they never called me. The lady at the front desk started insulting me, practically cursing at me, saying I didn't do what I was suppose to do. The same lady who for