NYU Langone Radiology—Faculty Practice Radiology

I have to say that I am extremely disappointed with this imaging department. It's terrible. The scheduling was completely chaotic and the staff were extremely rude. My son had two CT scans scheduled but were both cancelled without any reason. The appointment was set for 7:30 AM on Tuesday. We arrived at the hospital at 7 AM to register and wait for the scan, but a technician informed us that it had been cancelled. At first, she said that according to the instructions of the radiology doctor, she had communicated with the referring doctor and felt that my son didn't need this test for the time being. Later, she said that their imaging department couldn't perform this scan because my son was too young and needed to go to another hospital. Then she was very impatient and simply said that “you

I don't know if they have new staff but they are rude and clearly have racial bias in the people they make wait for services including my 85 yr old mom. This has never happened before and this needs to be addressed especially when you work with people of all races

I was scheduled a CT with contrast in February 2024. When I came for my appointment no one was able to put IV into my arm. It was Saturday, and I left after 3 attempts and rescheduled a new appointment. Next appointment was better, I asked for IV nurse, and she was able to put needle in my arm. The test was performed, but the renal masses were not visible on the image. Excretory (delayed) phase (~7–15 minutes) – Key for visualizing urothelial lining, ureters, and bladder were not performed properly, it was rushing, and nobody told me to drink a lot of water before the test. I was very disappointed, because renal masses were identified by surgeon during the surgery, not with CT.

I went there to do bloodwork The medical staff Britney did great job she is nice … she knows all kind of techniques not to hurt you I guess . I did not feel pain . She is tidy and clean . Her office is clean . Over all wherever places I walk those places were so clean too and front desk staff of that bloodwork lab was helpful and nice too

I went here today to have a procedure done that I had at a previous location which was a horrible experience with the physician. I literally left that place in tears not only because of the pain of the procedure but because of the lack of care from the dr. Fast forward to today I had the same procedure done at NYU and it was a breeze in the park . Dr Julia Goldberg performed my procedure she addressed my concerns after I told her about my previous experience and she made me feel 1000% comfortable. What I thought was going to be a horrible procedure again wasn’t . The tech’s name was Judy and she was also amazing. Thanks so much ladies I truly appreciate the care and empathy you showed . It made my experience so much better ❤️