Northern Virginia Orthodontics - Reston

I had a generally positive experience during my Invisalign treatment for a cross bite, but the retainer process has been disappointing. I've been in the retainers since mid-2024 and the left side of my bite still does not quite close. Each visit they've had an orthodontist check the bite and retainer fit and make recs, and then they've scheduled me to come back in a few months' time. That's been no problem - until today. I was seen today for another check; the teeth are thankfully closer but still not quite touching, but I was only seen by who I can guess is some kind of assistant/tech (not an orthodontist) and she just said "Yeah you can kind of follow up whenever you decide you want to, but you're done," and handed me a card about lifetime retainer replacements and told me I was free to

The office and staff are great, but do NOT get their "permanent" bottom retainer. I made the mistake of getting it for both my daughters and one broke almost immediately and then the other broke just outside of a year. I wish I would have gone somewhere else to have had that part done.

I have been a loyal patient at NVO Orthodontics for years and always had wonderful experiences with Dr. Itani and a few others. Because of that, I’ve recommended countless friends and family to this practice. But my most recent visit was the worst experience I’ve ever had here. The new staff, Megan and Molly, completely mishandled my care. I had fallen behind on my $175/month lifetime retention plan, and when I came in, instead of explaining options, they told me I had to pay $500 on the spot to be “reinstated” in order to have the work done that same day. I reluctantly paid, only to then be told they weren’t even doing the actual work I came in for — just making me “comfortable.” To make matters worse, both Megan and Molly were unpleasant, dismissive, and carried a careless, nonchalant

Northern Virginia Orthopedics in Reston is a very spacious office. It was clean and organized with super friendly and knowledgeable staff. My only wish is that there was an office closer to my home.

Hayley P and Dr Robb are the BOMB!!! They always go above and beyond to make sure that we are comfortable and informed. Plus, they’re just awesome people and a pleasure to be around. Both clearly love what they do and it shines through in their work.