North Walk Villa Convalescent Hospital

My Dad was here briefly here 9 years ago. The local hospital referred him with little time to consider another place. My Hope is that the management has made positive changes since then. In 2015: 1. The place smelled like urine. 2. There was a strong sales effort to get my Dad to be a permanent resident. ( I don't recommend giving ANY facility permission to directly draw from your loved ones social security!) I am thankful that I was able to find a better place for my Dad. The staff cooperated with the transferring of my Dad to another facility.

I have had many experiences with skilled nursing and rehabilitation facilities in the past, including ones my loved ones have been in. I have to say that this one is a true Gem! Not only are the nurses and Rehab team excellent they are caring and compassionate this goes to say about their administrative team as well. I’d highly recommend this place.

I DO NOT RECOMMEND this place to anyone to place their loved one here. Staff is inconsiderate with patients, they don’t care . There’s no motivational efforts on there behalf for patient to feel or show progress in their well-being. No additional extras are done for patient to fell supported by staff. Family is not notified of any changes made . Very disappointed with the staff members of this facility Phoebe, Nicole , Eva. The facility’s recording prompt indicates this is a qualitative caring facility .. it is not !! Especially on weekends staff is incompetent and lazy to assist the elderly. Staff lacks professionalism , they also need attitude adjustment when speaking to family members. Will be moving forward to contact corporate office and filing complaint with BBB. Even doctors suggest

I want to thank all the Nurses at North walk Villa for all their dedication and hard work during these trying times. I want to take a minute to show My appreciation to all that sacrifice their time, health, and sanity. I admire the patience and willingness to keep working during the long shifts. Thank you for taking care of our families when we are not able to!!! And going the extra mile to make them feel comfortable and safe!!! I know that most patients are difficult and home sick during this pandemic but you guys go the extra mile to make sure they do not feel alone!!!! Special shout out to Nurse Laura, phoebe, Gloria, Jackie ,Emily, eve, and Mayra!!! You guys are the best!!! Not everyone can do what you do! Thank you HEROS!!!

My husband died 2 weeks after coming here. He literally starved to death. The lack of compassion that Rubina shows, is horrible! I have never met someone that lacks such emotion, in my life. My husband is deceased because of this facility, and now his 5 boys no longer have a father. Don't ever send your loved one here.