Nacogdoches Medical Center

Full story posted on Facebook. My dad was brought to Nacogdoches Medical Center by ambulance after an episode that caused him to fall and hit his head. He has Alzheimer’s and only recognizes my mother, yet she was initially not allowed back with him despite clearly explaining this. He was scared and confused, and we were left without answers. When my mom was finally allowed back, EMTs had to prompt a nurse to check on him. That nurse, Nichole Todd, responded, “Well he’s breathing, ain’t he?” An inexcusable thing to say about an elderly patient with a head injury. After being placed in a room, 3–4 hours passed with only blood and urine tests done. No head imaging. Over the next several hours, no nurse or doctor checked on him at all, even when monitors alarmed after he pulled at cords. By

We have a kid that is a SFA student, after a teledoc visit on Friday late evening, he told her she needed to go to ER. We drove to Nacogdoches to take her to the ER that night. Everyone was extremely kind, very attentive and in our opinion very quick. We would definitely go back to this ER if the need arises.

NEVER take your loved ones to the ER at Nacogdoches Med Center. Took my husband at 5pm and they said they needed to send him to UT Tyler Medical Center. He laid on a hard skinny bed for 15 hours waiting for an ambulance. I should have just taken him directly to UT in the first place. It’s all about the $$ with NMC.

Every time I have taken my son to this facility they have all been nothing short of amazing, from the registration to check out process. My son broke out in a concerning viral rash with fever and the physician (Dr. Chen) I believe looked him over quickly and answered all of my questions and sent us home within 30 minutes. It was wonderful to not have to wait an extended period with a fussy baby!

Today 09/20/2025 I went to NMC ER. I was there for 2 hours before walking out. During the time I was there I was only triaged and then seen by one nurse whose nurse in training walked with her and was only given a blanket. The dr on staff walked past me numerous times to other patients. I was there for something smaller than your average emergency but still no reason to be disregarded as a patient. I explained in triage I would have went to urgent care but they wouldn’t take my insurance so I had no choice but to go to the Er. When I asked a nurse who came to speak to me once a family member called them to check on me was told “ he will get here when he gets here” rudely btw. Some of these people have ZERO bedside manner. Have no business taking care of patients if you’re going to be ugly