Mount Sinai-Union Square

Pediatric cardiology receptionist is the rudest person I’ve come across. An appointment cancelled with no communication instead of apologising and taking the feedback to the doctor she’s very confrontational on the phone instead of any customer service skills. Shocking. This appointment was for a 9 month old. Team needs to learn better manners with parents.

1st of I wanna say the staffs and doctors are very respectful the facility is extremely big and very clean and feels very welcoming I also wanna say I have quite a few kids and sometimes getting ready, even if I wake up extremely early and get us ready earlier ahead of time somehow I still get there late, which is on my end, but even if I get there extremely late, they would still see me what they would do it’s just probably change your original time to the time that you came in once that doctor has availability. If not, then you will see a doctor that does that practice the same needs of your needs they have a beautiful fish tank and beautiful staff that play soft music with the kids while you wait. I will recommend this facility to anyone. They’re all pretty cool showed laid-back but get

Well Today I had a infection in my right finger This Doctor told me it Was Paranoya. I looked it up he numbed me up first before he did anything. He gave me a prescription Which I have to pick it up. City MD JUST gave me medicine that was it. MOUNT SINAI TOOK my medicaid They didn't ask for second insurance which my Health first had expired. MT SINAI IS VERY CLEAN. I GOT my heart checked at MT. SINAI HOSPITAL.

I recently visited the Mount Sinai Dermatology Clinic at this location as a new patient for a cosmetic treatment. I was pleased with the doctor’s overall evaluation and appreciated that she addressed my concerns. However, I found the clinic lacking in transparency when it came to payments. I strongly believe patients have the right to know what to expect in terms of cost before the appointment and not just during the consultation especially if it relates to cosmetic. When I called to book my appointment, I clearly explained the reason for my visit and asked for at least a general estimate of the cost and how the treatment is typically handled. I was told I would need to discuss those details with the doctor. During the consultation, the doctor said to better refer me to the nurse for payme

Despite the reviews, I had an amazing experience. The wait was manageable, and the nurse was beyond sweet and caring. I truly appreciated the water pitcher and the 4% lidocaine patch for pain relief. 10/10—would recommend.