Mount Sinai Medical Center

Radiology team was great and courteous. They made sure my insurance referral went through same day; which is not easy.

Getting ahold of your front desk can be a nightmare in case of unexpected issues. Arrive early. Found out the hard way that they do not allow you to take up personal means of transportation like electric scooters, even if they are foldable. Markise at the front desk did everything he could to help me get in touch with the department I needed. His empathy and kindness went a long way.

My doctor provided excellent care. I received excellent care from the doctor for my legs and veins, but the customer service staff provided information that was a bit confusing and seemed to be reserved. Some receptionists, especially those at the front desk, provided better service.

UPDATE: this review that was posted on 10/13/24 was deleted off Mount Sinai somehow. Reposting with updates. They billed me a sky high amount for visiting ER where they took my bloods 2 times & kept me waiting for 6 hours (nothing else, no resolution just shocked how i am alive with 250 BP) and DISCHARGED me with 250 blood pressure which is illegal. No one followed up with my condition & did not get back to my attempts of seeking medical help. On 10/10/24 around 3:45pm my wife and I arrived to the ER entrance where we were nicely greeted by the security guard. As we proceed after that, everything went left. The front desk person that was sitting there made sure to not acknowledge us, while i had 240 blood pressure with a crisis and my wife who came to admit me. After being ignored, we dec

Watch out for backwardness. They are not as smart as they pretend to be. They are even opportunistic. Generally, I would consider this the best hospital in New York City. I was born here. I have spent 300+ hours in their operating rooms. And I have spent months on their psych ward. Again, they are trying. It is just hard. But also, they are a little old school and slow to update. I wish I had been treated with more respect. And sadly, I was witness to a gruesome example of surgeons 'practicing' on an open leg receiving a metal rod with screws. They invited me to participate, I said I didn't think it would be kosher. They understood. I was misdiagnosed before I was admitted there, coming unconscious from St Luke's near Columbia I think, and they did nothing good to me. They even sent me