MinuteClinic at CVS

It’s New Year’s Eve, and my daughter ended up with a massive ear infection. We tried to get a last-minute appointment at MinuteClinic today and it was such a nice experience. The nurse practitioner Ms Bruce was kind, efficient, and fit us in right away. She quickly prescribed antibiotics which the pharmacy helped us pick up. Thank you for such wonderful service.

Very happy with our Minute Clinic experiences. I made an appointment online for myself for a flu shot and one for my husband to be seen for a sinus infection. You check in using their handy kiosk and the provider was out to greet me and collect insurance info within 1 minute, then took me straight back for my shot. My husband had an identical experience. Both of us were in and out quickly with no waiting, at all. I even got a $5 coupon to use for things I needed to pick up anyways. Very convenient! Really liked the provider, too. We will definitely use this location again.

Don't waste your money. I went to two different minute clinics on Saturday 9 days ago and both were an absolute waste of time and money. My son woke up with double conjunctivitis on a saturday, and I didn't want him to have to wait until Monday for medicine. I took him to the liberty road minute clinic. The provider said an ointment was best. On Monday, he woke up in pain and crying and saying he couldn't see because his eyes were crusted shut. I took him to his Dr, who said the ointment i was prescribed is very old fashioned, and thats why it didn't work at all. He prescribed proper meds and my son was doing great by the next day. How is the provider lacking so much knowledge in meds that he would prescribe something so outdated that didn't work at all? As far as my appointment, I went to

I had a wonderful experience with the medical professionals I dealt with (5 stars) but the system was painful! I had a vaccine and needed another one after several months-I made an appointment for the second one while I was there. I needed to change the appointment...what a nightmare! First, I tried to cancel it online. The online service didn't recognize my registration number, in spite of the fact that I copy and pasted it from my confirmation. After attempting that 4 times, I called and cycled through the phone system endlessly. Ultimately, they sent me to the Minute Clinic call center. The call center didn't give me the option of talking to a representative. I called the store back and again cycled through the endless phone system. I eventually spoke with the pharmacy tech, apologizing

I had an awful experience at this cvs minute clinic off of liberty road in Frederick. I got there before opening approximately 8:18am when they open at 8:30am. There was construction being done all around me. Water spilled on the floor , screws and debris rolling around. The machine they use for checking in patients was not working. I alerted the cvs pharmacy staff of this issue and made sure the minute clinic was open confused by all the construction and why the minute clinic nurse was late to her shift. A women who came in way after me said she was before me because she made an appointment for 8:40. I was willing to wait for one person ahead of me however when the nurse finally comes out to take the women who had the appointment at 8:40am I asked if my wait time on the screen was correct