Mill Valley Pediatrics - Central Ohio Primary Care

We have loved this office and their staff included. The doctor is thorough. She listens. She considers all aspects. They have been able to fit us in when needed for sick visits. They have responded promptly on the app. Today, we were coming for a visit and another mom in front of us just extremely mad / confrontational because she had waited until today for an appointment to update her child, when a form was due this week for the school. The way she treated the staff was unfair. The staff treated her with respect and offered her a same-day appointment later in the day. They did their best, even though she made a mistake and was blaming them and being rude.

If I could give 100 stars I would! I could go on and on about how absolutely amazing Dr. Mott-Young is! Any appointment we have with her, she’s always so attentive, caring, and so extremely sweet with our daughter! She has even gone out of her way to do “check ups” on my daughter’s Barbie’s/stuffed animals. We just had our well check yesterday, and my daughter didn’t want to leave! My husband, daughter, and myself are so happy that we have found Dr. Mott-Young! HIGHLY recommend, and every other staff member we have come across there has been great! Thank you all so much!

The team at Mill Valley Pediatrics is outstanding! I was a patient of Dr. Kirkby as a child & now take my daughter to her, I have nothing but positive things to say. They are communicative, kind, & make the doctor’s office feel fun with their decor/murals. I would recommend to anyone.

I have trusted MVP for my children for 4 years now and intend to stay as long as I can. I enjoy working with Dr. Gilbert through all the well and sick visits. The nurse staff love to make the kids comfortable and laugh. Thank you all for your kindness and care.

We've been patients at this practice for 9 years and want to emphasize that the doctors here are exceptional. If it were possible, we'd continue bringing our kids to see Dr. Gilbert or any of the other amazing doctors on staff. Unfortunately, the same can't be said for the front office staff and office manager. They consistently provide poor customer service, and it's become increasingly frustrating. Each time we call to schedule an appointment, we're told we can only book same-day appointments, unless it's for a well-check. Recently, when we tried to schedule an appointment to discuss some concerns about my child, the office repeatedly refused and eventually hung up on me after I asked multiple times. I went to the office in person to speak with the office manager. The receptionist, Zen