MercyOne Waterloo Medical Center

IF YOU have been neglected at this hospital & have suffered for it with proof like I have (recorded conversations of them lying & more without their consent as this a a ONE consent state), I would get a contingency lawyer & ask for help. You have 2 years to do it, I should have yet was too busy trying to get help with other medical issues or I would have. After I dealt with INCOMPETENCE at the ER, telling me I’m okay to go home and care for myself, while bleeding out of the back of my foot after having foot surgery here TWICE; a KIND hospitalist finally helped. The hospital is nice LOOKING, some staff were kind, food okay, nice rooms, yet if you tell them you know something’s wrong, report it to a patient advocate, or house nurse, you WILL get treated badly! I cried in pain begging for p

While the nurses and staff were amazing the organization of the hospice program was horrifying and awful my sister and were helping prepare 4 my dad to finish his final days at home they arranged for an ambulance to transport my father from waterloo to anamosa but before that could happen we were told we had to pick up three different drugs each one at different pharmacies we had to drive out of our way to a pharmacy in waterloo then cedar falls then marion..told a different pharmacy each time had to wait a half an hour each time at the end of it all we werent able to be back at my fathers home until several hours later than planned so the ambulance got there long before we did even tho we were told he ambulance though they were hired out of online we were told they were told to delay the

It was an amazing experience visiting Mercyone Medical Center today. Everyone was super nice, including all resident doctors, attending physician, nurses, and rest of the staff. Cafeteria had a delicious variety of food, drinks, and salad. The food is pretty cheap too. It was a quiet day at the hospital. Not a lot of patients may be due to the holiday season. Dr. Green is amazing. She toured us pretty much all the units, wards, as well as the emergency department. She was pretty thorough in explaining everything. Love it!

I stayed in there mental health unit for adults and they just neglect you and make you feel even more alone and dont care about you or what you need. I only really loved three staff, Sandra, Karen and Laura! I think personally the lady with black hair that she puts in a nasty greasy dirty bun needs to be fired immediately for having an attitude toward everyone at all times. Actually I think everyone there especially Keri and Mary! All staff fired besides Karen and Sandra and Laura!

MercyOne Waterloo Medical Center provides comprehensive medical care in a professional and compassionate environment. The staff is attentive, knowledgeable, and supportive, ensuring patients feel comfortable during visits. Facilities are clean and well-maintained, offering a wide range of services from routine care to specialized treatments, making it a trusted choice for healthcare in the community.