Mercy Clinic General Surgery - 1001 Horsebarn Road

Dr. Pallati is always thorough and answers my questions even though his speed is quickly. All staff is very kind and appointments are typically easy to get.

The place is clean friendly and professional. I enjoyed all of my visits. I was a patient for six months. I visited every month

I have never seen a Doctor at Mercy that I didn’t trust.

Love coming in and feeling like another member of the family! Kelly (I’m sure in not spelling right) she is the reason why I enjoy coming she always so helpful and such a joy to talk to! Not sure if my experience would be the same without her support and her knowledge! Also love Dr. Pallati step by step helping and encouraging me to become a better me! Thank you to all the staff!

The doctors and nursing staff deserve a 5 but I’m rating this location a 3 due to the poor interactions with the front office staff. Check-in was not welcoming and felt cold. I thought maybe this was an isolated individual but when we went to check out, it was the same occurrence. There were two check-out windows and my doctors name was posted on one so I went to this one and not one person acknowledged us. We stood there as people walked by for a few minutes and finally walked to the first window and the lady there didn’t even look up at us and just asked for the last name. They were all fully aware of our presence and chose to ignore us.