+MEDRITE Midtown West Urgent Care - Manhattan

Today was my first time at this location and the medical assistant Leah was very nice and helpful. Although it was very busy and the wait time was really long because there were only two people working. She explained everything so well and was very thorough despite there being many patients. Dr. platzman was also very nice and welcoming and answered all the questions I had. I would recommend this place a million times to anyone !

I love this urgent care they are very effective and super fast! I love the doctor there! Is very nice and polite! I love him ! And the nurses!

Came in for an 8 am appt and receptionist ignored us. When we asked to check in she told us to use the kiosk even though I’d already pre-paid and checked in online. Upon further questioning she reluctantly booted up her computer, then told us that the provider was stuck in traffic. At 8:45 am the provider strolled in with a fresh coffee that he’d evidently stopped for. At 8:55 we were finally seen, not even by the provider, but by an assistant. Finally, the provider came in, didn’t even bother doing an exam, just referred us for x-ray. Also, the lights in the waiting area are painfully bright. If it were any one of these things it wouldn’t be a big deal, but taken together it’s not a good sign. Will try one of the other Medrites next time I need Anthem-covered urgent care.

I came in today and the wait time was very long probably almost an hour wait. They are extremely understaffed with only two girls working in the back. Once I was finally called into the room by Leah my medical assistant she was very nice and reassuring. This place should really hire more people and not put all the work on two girls. Besides the wait time and clearly being understaffed it was really great having someone nice and reassuring to help me.

This is my first time ever coming to med right urgent care and I have to be honest when I tell you that it has been the best experience I have ever had the staff James and Bella were absolutely amazing. They were so happy and friendly and informative and the young girl in the back Michaela was a delight the provider was extremely patient and helpful the gentleman That did my x-ray Kevin I think it was very professional all in all this experience at MedRite was a top notch