Mariano's Pharmacy

My entire family had been customers at this pharmacy since it opened it doors in 2014, this used to be the best pharmacy around when it was run by pharmacists Laurie and Chris. Laurie and Chris left in 2021 and their replacement staff have been nothing but rude and inconsiderate, today 1/9/22 was my worst interaction to date with the pharmacist Amy. This was a request to fill a time sensitive prescription. The pharmacist Amy herself was walking around the store on her cellphone and couldn't be bothered to fill prescriptions. When asked to fill prescriptions by the tech on duty. She outright refused to fill mine blaming it on the computer. I walked by 10 minutes later and saw her filling other prescriptions. Apparently there was nothing wrong with the pharmacy computer. When asked why di

It was my first time as a pharmacy guest at Mariano's in Aurora. WOW!!! What perfect service!! Smiles, PROMPT and FRIENDLY service were coupled with the QUICKEST turn around time EVER!! So incredibly impressed!! Laurie was so nice and you can tell she loves her job!! The pharmacist was friendly and answered my questions, also. Thank you so much!! FIVE STARS!!

I have been a customer at this pharmacy for a few years. Chris and Lori and great pharmacists. They always take time to answer any question I have about a new medicine. They have been very helpful with finding coupons for some of my expensive meds. They are very good about giving you an ETA for your refill and sticking to it. Customer service is great!

I transferred my prescriptions to the Marianos where I do my grocery shopping not only because of convenience but also because of the repeated errors and very poor customer service provided by the drug store chain I used to use. What a big difference! The pharmacists at Marianos provide impeccable quality and excellent service. They called my doctor to clarify an order and also called my insurance carrier to make sure my copay was correct. Their friendliness and attention to detail can't be beat.

The lady checking me out rang up mushrooms instead of sweet potato , and I was charged for 39 lbs of mushrooms ! It was a 51.00 plus charge so my bill was over 90 dollars . I did not think I bought that much groceries , so when I was walking out I looked over my bill and found the charge for 51 dollars worth of mushrooms. . My point I’m making is check your bill always , and also she should of at least said she was sorry instead of blaming the wrong plu number on the product . No plu number on sweet potato nor any vegetables ! My guess is she was leaning on the scale !!!! Grrrrr