M Health Fairview Urgent Care - Highland Park

I checked in at 9:45 AM for Urgent Care for my ear and was roomed and seen by a provider by 10:16 AM. I consider that a remarkably short wait. Everyone from the clerk who checked me in to the nurse to the provider was helpful and friendly.

I have had nothing but excellent experiences at this urgent care. I know urgent care wait times vary greatly because you don’t exactly plan to have an urgent care visit like you do when you make an appt weeks out with a doctor. I have been lucky with this location because (so far) I’ve always been seen promptly, and the providers have always been able to help with answers and relief. I have seen multiple providers at this urgent care; most recently, a PA and Dr. Hoang, and both were great providers. I felt listened to, they clearly outlined my options and provided informed consent, and were able to address the urgent health issues we came with. I was thankful to avoid the ER. The waiting area is large and seemingly clean. Parking is free. My only issue is that the bathroom is back in th

I was surprised to see the negative reviews, though I know we can all have different experiences. I’ve been here multiple times for things varying from medication side effects to respiratory infections. Before the move to this location, I had a couple middling experiences. Since they’ve been here, I’ve found everyone to be great. A couple thoughts: - Yes, I’ve waited. Not an unreasonable amount of time. But I plan to wait and bring something to keep myself occupied. That’s kind of the deal with urgent care - if I could have made an appointment or done a virtual visit to avoid waiting, I would have. They have to sort cases based on urgency and wait time estimates are based on averages. Some cases take a little longer, and I know when I’m on the other side of the door I appreciate that they

Do NOT Bring Your Child Here they completely Disregarded Our Needs This clinic was a complete disappointment. I brought my son in for an issue that occurs once a year and typically requires a simple round of antibiotics. The doctor looked me in the eye and refused treatment, claiming it was to avoid antibiotic resistance despite the fact that he only needs them once a year. I respectfully asked for a second opinion from another provider and was told no “the other doctor is with patients that have more serious issues then your sons and is not going to come” ultimate slap in the face I then asked for a written statement confirming their refusal to treat again, denied.They billed my insurance to print six sheets of paper and look in his ears and nose. That’s it. No real care, no real support,

Horrible place you might get in quick but you end up losing the time because they don't do anything their nurse practitioners that don't do any tests they just tell you to go to the ER after you've just wasted 90 minutes won't bother going here ever again.