LensCrafters

Absolutely wonderful experience at LensCrafters! They repaired my daughter’s glasses quickly and kindly right before closing on a Sunday night, making sure she had what she needed for school the next morning. The team went above and beyond with genuine care, even walking me out to ensure I got to my car safely after dark. Outstanding service, professionalism, and heart. Highly recommend!

I can’t say enough good things about LensCrafters at Harborview in Suffolk! Debbie and Simone are absolutely amazing. Every time I walk in, they greet me with a smile and are always ready to help, no matter how small the request. They’re incredibly knowledgeable, patient, and genuinely care about making sure you leave happy. What really sets this location apart is the outstanding after-purchase service. Long after I bought my glasses, Debbie and Simone are still more than happy to adjust them (sometimes multiple times!) until the fit is absolutely perfect and comfortable. That kind of continued support is rare these days. This store has earned a customer for life. If you’re in the Suffolk area and need eyewear, do yourself a favor and go see Debbie and Simone at LensCrafters Harborview—you

I recently had a very positive shopping experience at the LensCrafters in Suffolk, VA, on University Blvd. The staff were friendly, patient, and took the time to explain my options clearly without any pressure. I left feeling well taken care of and confident in my new eyeglasses.

The optical tech, Nisa was extremely helpful. She was courteous, professional and kind. In this store, there is a large selection of classic and stylish frames, with a great price range. A relative recommended LensCrafters at this location, and I am glad I went!

Absolutely Outstanding Experience! From start to finish, my visit to LensCrafters was incredible! Ms. Sandy was a true superstar — warm, welcoming, and made the entire eye exam and eyewear process the best I’ve ever had in my life. She made me feel comfortable and valued from the moment I walked in. Simone was equally amazing! She went above and beyond, searching high and low to find the exact pair of glasses I wanted and making sure I got the best possible price. Her patience, attention to detail, and professionalism were second to none. Thank you, Sandy and Simone, for turning what’s usually a routine appointment into such an enjoyable and memorable experience. You both truly represent the best of what customer service should be! 👏👏