LensCrafters

Two of the absolute best customer service experiences I’ve ever had. I visited this location 2 weeks before I made my purchase and I was greeted with a smile and very detailed communication. Upon my return, I was greeted immediately upon entry by Darriane and she walked me through ordering my glasses, step by step. Grateful to have this breath of fresh air in our community. I wish I could give this location 10 stars.

My experience with Lens Crafters was excellent. I was greeted by Mrs Autumn. Who was very pleasant, skillful and professional. The ambiance was most welcoming. I give this establishment a Five Star

Best Customer Service ever!!! I went to Americas Best first, but they were extremely rude!!! I left and cam to Lens Crafters and they were incredibly kind and professional. They repaired my glasses immediately. Highly recommend this location to everyone!!! They treat you like you truly matter to them!!!

The office staff was great, everyone was very nice and knowledgeable, only thing is whoever put in my prescription they put it in wrong so when I got my glasses I couldn’t see out of them, so now I’m waiting longer for them to resend the new lenses. Definitely just have to double check when you’re inputting information. I was excited to get my glasses only to find out I can’t wear them, but overall the service was great.

Today I got a call to pickup contact lenses at 5:00 pm that were special ordered that took 4 weeks to get here. I asked the female that called what is the latest I can pick them up and she said 7 pm. I get here at 5:30 and the female with glasses and 2 puffs as a hairdo said I could not pick up because the latest is 5 pm. The inconvenience i suffered trying to get here was very traumatic and I left work early. I asked to speak to manager and female stated there is no manager and everyone left at 5 pm. Not to mention there was another female there. I know I have pickup up glasses there after 5 before so I was very confused as to why I couldn't get them this time. This was my 3rd year coming to this location and my last. I definitely won't return after I pickup mu daughter's glasses when th