LensCrafters

I have been coming to this location for several years for my annual eye exam. Every visit has been quick and pleasant. DR. Greathouse completed my eye exam in record time, and the cashier Tom was so very helpful and patient in helping me choose a pair of frames and explaining all of my lens options. As someone who has a very strong prescription, it is important to understand what lens will give me the best seeing experience without also breaking the bank. Tom was up to the task! I will definitely recommend this Lens Crafters to anyone.

My family and I had a wonderful experience at the LensCrafters in Columbiana Mall in Columbia, South Carolina! We all went in for eye exams and ended up purchasing four pairs of glasses. A huge shoutout to Mr. Tom, who was incredibly helpful and genuinely happy to assist us throughout the entire process. He made what could have been a long day very pleasant and stress-free. Highly recommend this location for their great service!

My visit to LensCrafters on December 27, 2025 was quite pleasant. My wait time was short. The receptionist check me in promptly, then the technician called me up to start the process. Shortly afterward, the doctor seen me. She explained what she identified during my examination. Then she asked me did I have any questions and she answered them with not a lot of technical jargon, and I was able to understand, and it was over. From there, I went and talked to Tom. He explained my options for my new prescription. I was very satisfied with the service, the price, the professionalism and the well knowledge staff at the Columbia LensCrafters. I look forward to receiving my new prescription and I would highly recommend this location to all my family and friends. Sincerely, a satisfied customer

I ordered a pair of glasses on December 28, 2025. I was notified that they were ready and picked them up on January 9, 2026. Immediately after receiving the glasses and walking to my car, I noticed green letters and numbers visible in the lenses. I returned to the store right away, where the issue was examined and confirmed by the employee assisting me as well as another staff member. I was informed that the optometrist had left early due to a family matter and that she would review the glasses when she returned on Saturday. After not hearing from anyone, I called the store to follow up. At that time, I was told a replacement pair had been ordered and that I could either wait or receive a refund and go elsewhere if I needed glasses immediately. The replacement glasses arrived on January

Kathy was very helpful, knowledgeable, and polite. She helped us get the best out of pocket cost considering we had a promotion email and insurance. Dr. Joyner was exceptional as well. She was very thorough, patient, and friendly. I have been telling everyone about our experience and I have even brought my mom in for an exam and eyeglasses. Definitely would recommend.