Lackawanna Valley Dermatology Associates

This is my second review from my 12/19/2025 visit: I want to compliment Molly(Medical Assistant), Monika(Medical Assistant), Hilary(Supervisor), Crystal(Front Desk Medical Secretary) and Connor Knight(PA-C). All of these employees work together to put me at ease and efficiently work together to solve my issues. So grateful to all of them For my first visit, Wendy who was at the Front Desk greeted me with a great smile while making registering very easy. Marlene (MA) took me back to the office for my checkup and made me feel as comfortable as possible. Conor Knight, PA-C, examined me and clearly explained directions for me to follow while Molly(MA) took notes. Crystal (Medical Office Assistant) kindly set up my follow-up appointment. Even though I’m still treating my skin issue, I w

Very disappointing experience for both myself and my husband. We each waited over six months for appointments. On the day of my visit, I arrived on time and was told the office was running about an hour and a half behind. The front desk staff member who checked me in explicitly told me it was fine to wait in my car and take a work call and said I would be called when they were ready. When I received the call, I immediately came inside. A nurse then confronted me in the waiting room in front of other patients, stating she had been waiting for me for 20 minutes and that my appointment was canceled. This was inaccurate, as I had followed the instructions given and had just been called. Another front desk staff member reviewed the call time, confirmed this, and escalated the issue. The docto

Service is good after you finally see representative, mostly see PA’s. Will receive a text to make sure that I have my copay ready and arrive 15 minutes early to wait for over 1/2 hour in exam room! This has happened to me 3 times!! I leave after waiting 1/2 hour as my time is just as valuable as anyone else’s. I purposely schedule first early am appointment but somehow provider is always delayed?? Last visit 11/26/25 PA sent assistant in to exam room to say that PA knows that I do not like to wait so she wants me to know that she will be another 10 to 15 minutes haha. I said tell her ty & bye bye :). Soo disrespectful. Still expect provider to earn the $$ and be seen within reasonable wait time & not condone habitual excessive wait time to be seen. Terrible attitude as far as patients tim

Excellent visit today with Dr. Boor & his assistant, I highly recommend the Kingston office! Very professional and friendly, with a detailed explanation during the surgical procedure I received today. 5+ Stars!

Professional, kind, always make you feel comfortable regardless of what your issue is. Great place! From the staff admin. you meet when entering to the doctors and nurses.#1