Kroger Pharmacy

I am not entirely sure what is going on with this pharmacy lately but it’s becoming increasingly ridiculous. There is no reason why a medication called in at 8:30 A.M. hasn’t been filled. I even called at 3:01p.m. To ensure it would be filled before I left for work. Here I am at 4:44p.m. being told it wasn’t made a priority so it was set to be filled tomorrow. I literally just called and was told that I would be filled today. I am over it. Get your meds filled somewhere else if able. This continues to keep happening.

I had multiple issues trying to pick up a 30 day supply (two pills a day) of one medication. I kept being told it would be ready and each time it was not. Once I got it I received 10 pills. So all this trouble for 5 days of medication

One of the worst pharmacies I've ever been to. I went to pharmacy school, worked in a pharmacy for 8 years, and they're an embarrassment to our field. Not only are they not able to do their job effectively but they don't even have a customer relation with their customers. It takes less than 3 minutes to fill a prescription that's typing it up counting it out having a pharmacist look at it and ringing it out the door but they want to tell everybody it takes 20 to 30 minutes? If I can rate a zero I would actually if I can rate negative I would. I've been saying this for months but I am definitely transferring everything out of there and will never go back along with my family as well. Horrible horrible people, what a joke! They should be ashamed of themselves.

Drove out of my way 3 times to pick up a medication over a week and a half. They said they had contacted the doctor to ask a question about the medication and asked me to contact them because they hadn’t gotten any response from the doctor. Got in touch with the doctor and it turns out the pharmacy employees had lied and they had never even contacted the office. They need to quit messing around when it comes to peoples’ health because that was ridiculous

I called early this morning to see when my prescriptions will be ready for pickup, the lady very rudly said you can pick it up tomorrow, I said no it's due to be refilled today , she said well pick it up after 3 , not sure why she didn't want to do her job , my husband went to pick them up on his way home from work around 11am , the Rudness continued , she didn't want to refill my medication , made my husband wait a hour for the meds ( only after talking to somone else ) I have never dealt with the Rudness and disrespect like this @ any pharmacy before this , not even a Thank you ~ looking to change pharmacies now