Kroger Pharmacy

They got my prescription when they open at 9:00 this morning it is now going on 7:00 and they said it just now going to be ready how does it take 10 hours to get a prescription filled that you need that day. It's not like it's a new prescription I've been going there for 8 months

Pharmacy and staff really try and are good, but they can't get my scrips ever and since I'm never shipping in their store again, I switched to another pharmacy.

Love this pharmacy. Great work there and very helpful.

I recently switched my prescriptions to this pharmacy because it was WAY less expensive than the previous one I had been at for years. Last month when I went to pick up my prescriptions TWO DAYS after my doctor sent the prescriptions over, they weren’t ready yet, so I went back the next day. They still weren’t ready, so I said I would wait the 20 (really 40) minutes they said it would take to fill them while I waited. Huge savings. That’s a plus. Yesterday I called in my prescriptions, and the recording said they would be available after 10:37 am today. I went up there at 5:00 to pick them up, and was told they aren’t ready. I told her the recording said they would be ready after 10:37. She said that was just the computer talking. 😳 She said the computer didn’t know that had over 200 more

Just had the worst experience. I received a mailer offering $25.00 in free groceries with the Transfer of a qualifying prescription. I called and spoke to a male pharmacist who handled my transfer and once it was ready I proceeded to pick up. I was told my prescription did not qualify as a Transfer because it was a refill my doctor had just called in to Rite aid making it a new number. I understood that but I felt it should have been explained to me at the time I called to set it up. I was pleasantly expressing the confusion and my disappointment because I pay less at Rite Aid for the same medication (but because of the mailer and the prescription plan offered by Kroger I was willing to proceed) only to be interrupted by a Female Pharmacist (she was a fill-in) who says loudly "Well we can