Kroger Pharmacy

Kroger doesnt care about the pharmacy, or the community. Part of being a business in the community is caring about it. The pharmacy is the worst pharmacy ive been too. The guy working the counter is rude and doesnt know anything. Couldnt be bothered to be asked anything. Another woman is rude everytime ive been here to me anyone else in line. The pharmacist literally lied to me. Told me he couldnt fill, or run my insurance. Come to find out he did thinking I left. Tried to tell me 2 days early was fraud. Even after asking I dont need the perscicption can u just run my insurance since u have it. Tried to tell me it wasnt legal. He couldnt till I picked it up. He immediately ran my insurance thinking I was gone. After asking him he tried to blame the secretary at my dr. I was clear. Could

First and last time attempting to come to this Pharmacy. I just moved and had an amazing experience with the Kroger Pharmacy in 25 mile so I didn’t think much of the change this Pharmacy apparently has an issue filling my script an issue I’ve never had at the other pharmacy. He pharmacist with brown hair and glasses truly does not know how to talk to people. I watched him argue with the car in front of me for over 10 minutes before that Car gave up and drove away. The Pharmacist truly could not have cared less than less empathetic or had a worse tone if he tried I decided to call the 25 mile Kroger and they were willing to help and saw no issue in refilling my script so I guess I will be driving out to Shelby Township once a month since this Pharmacy doesn’t know how to do its job.

if i could give zero stars i would. entirely unprofessional behavior i experienced today over the phone with the pharmacist. you cannot yell at patients over the phone trying to talk over me while i’m trying to explain to you why exactly im frustrated. you are rude, disrespectful and out of line. i truly hope you never speak to anyone like this on the phone again but since you were so comfortable doing it with me im sure this is the attitude you carry with you everyday.

Refused a refill prescription after major surgery that was taken as directed. Rude, didn’t care, told me what the meds were for as I was some sort of drug addict. All they had to look at was my past history to see, I hadn’t had any of those medicines in all of the time I’ve used their pharmacy. Moving pharmacies to CVS on 12 mile.

The young man working at the pharmacy is terrific! I had just picked my wife up from the ER and she desperately needed her prescription. We called on the way and said we would not make it by 8 PM yet he so amazingly waited for us and had her script ready! Thank you so much!