Kroger Pharmacy

My doctor called in meds several days ago. I Called to be sure they received it. The website doesn’t show much that’s correct So I have to call. 4 calls and 4 promises to fill it later they still haven’t filled the meds? What does it take? I guess I will go up and sit all day. I live 40 miles away I can see why they receive low reviews. They say they’re going to get it ready and it’s always the same girl I talk to. Then finally find out some will be ready in 4 days. Can that just be told to me? This isn’t a pharmacy like Walgreens or CVS that will text you when they’re ready or have an updated website. you have to ask for prescriptions to be filled at Kroger even after you sign up for Autorefill. which makes no sense at all. They just say anything to get the customer off the phone and wast

The pharmacy has a lot of nice people working there and helpful if you have questions. I’ve been getting my prescriptions there for over five years. and I’ve signed up for another year. The store is very clean well organized. The prices are good..

Have always had good customer care without any issues getting medications filled. The pharmacy staff here informs you when they are out of a medication, but also when they expect to have it in instead of having you guess and pull teeth together answers. Far different than the surrounding Kroger Pharmacies

I’ve learned my lesson with sending scripts here. The drive through pharmacy is always really, really slow. It’s hard to imagine what in the world could take so long. Typically if you are driving through, it is because you are too sick to come in. A line with two or three cars will take an hour typically. Other pharmacies do not seem to have the issue. Only leaving the negative review because this has happened multiple times and now I understand that it wasn’t just one particular day, but rather the way the handle their business in there.

I spoke with Alyssa at the pharmacy this morning and had such a great experience! She didn't seem annoyed with my questions , helped me and was just pleasant! How refreshing!! I hope she knows she is making having to take meds, pay for them and coordinate picking them up so much better and after some of the horrible experiences I've had I am so grateful to her !! Good job and hope you know it matters and it's appreciated!! WTG