Kroger Pharmacy

Multiple unprofessional experiences at this pharmacy. The staff always seems to be upset. Patient care seems to be the least of their interests. My doctor's offices have hesitated sending anything to this pharmacy because of their experiences too. The staff needs to be taught compassion.

Supposed to open at nine. Not open at 9:05. They’re not open yet. Can’t plan on anything

Went to the pharmacy for a simple purchase of less than $1.00. I was refused services by Michael with the ponytail, Lena and the pharmacist. The pharmacist Rachna was rude, disrespectful, obnoxious arrogant condescending. Spoke to me as I was a child. The tech Lena was mean mugging me, laughing, rolling her eyes very hostile. I ask Michael the cashier to call a manager and he said he didn’t have the capability to do that and I need to walk up front and get a manager. Manager came and said they could have called from the pharmacy. After taking the manager through hoops, pharmacist finally sold me the $1.00 purchase. Horrible. These 3 have No people skills.

I've been going here since 2021 and I'm thinking about changing my pharmacy. The pharmacist swear they are doctors not all of them but some of them. I need you to stay in your lane and do what you are hired to do which is fill prescriptions. You are not a doctor nor will I listen to a pharmacist over my doctor. Obviously the customer has gone to our doctor had a visit and proper testing done and based off of that the doctor has prescribed a prescription and all the pharmacist job is to fulfill the prescription period.

I have been coming to this pharmacy for over 12 years. However, today was the first time I encountered the rude pharmacist Katherine Kwon. She acted as if it was a bother for her to answer my prescription questions and her entire disposition was rude. She would not give her name because she knows that her attitude is poor at best. If you don't want to deal with people, maybe you shouldn't be a pharmacist. Just a thought.