Kroger Pharmacy

Long story put short, the staff in this pharmacy need some lessons in clear communication. Patient care? Well from my experience, they lack care, empathy, and clear communication with customers. First you’re going to tell my family a prescription is on back order and then you’re going to falsely inform me that it’s been discontinued when all research I’ve done says otherwise? Not to mention, it’s pretty sad when you charge a patient the same price for LESS of the generic product than you do for a higher count of the real thing. Having a prescription on back order is one thing… Treating customers poorly who are seeking help to find what they need to ensure they don’t have a life threatening medical episode? That’s something else entirely. If you’re going to treat customer so poorly, maybe

Extremely friendly staff, especially Amber and the pharmacist whom worked quickly to get my last minute prescription filled before closing time. Amber didn’t make me feel like a burden. Her customer service skills are top notch!

Can't get my meds because of my shift hours and mandated overtime. Im told off by the pharmacy so they can do their lunch but I can't get my medication for my ADHD 3 days in a row now. To the gentleman wearing glasses that kept repeating come at 1:30 PM, thanks for blowing me off.

Gotta love that they are closed 2 days in a row and needing vital meds for a broken bone, god forbid they take the 2 minutes to hand over my prescription I don't need to pay for cause oh noooo it's lunch come back in 30 minutes 🤪

I have never came here and not had issues filling my prescription. They never have it filled and ready when they say they will. Avoid this pharmacy unless you enjoy wasting time.