Kroger Pharmacy

I never leave reviews but I have had the hardest time refilling my prescription since Feb 9th. It has been a back and forth game between my provider, Kroger and myself to get a birth control prescription refilled that I’ve had for six years (nothing new). They told me it was ready Tuesday (Feb 17), went to go pick it up today (Feb 19) And they told me my prescription has been ready longer than 12 days and they put it back on the shelf. They told me it would be ready later tonight and I’d have to come back to get it again. I will be changing pharmacies. I’m just glad my medicine wasn’t life or death and I could afford to wait.

The most inconsistent pharmacy I’ve ever used. Different brand of medication every refill and the most recent one is horrible, and they are no help in fixing it.

The pharmacy manager Lindsay was a total shrew to my elderly mother. She was steadily smacking her food while yelling at my mother who told her several times she was not hard of hearing. This woman got aggravated because my mother questioned the $5000.00 price of antibiotics the young clerk could not explain. This loud mouthed uncouth pharmacy manager made certain we will never shop here again. Abuse of the sick and elderly are the lowest of life forms. This woman clearly needs anger management among other things.

I have been going here for many years! The employee's are very professional! Even when they are busy they still smile and go beyond to help with any and all questions.. I'm on disability when I have to pay for certain medications the employee's helps with finding a good RX to help me to be able to pay for my medication.. I can't say enough about the pharmacy .

No problems recently but wanted to share a past experience. I went on Medicare 3 yrs ago and started using Kroger. I also had the $35 per year Kroger RX card. Every time I picked up an RX I was being charged and Everytime I asked if they were using both Medicare and the Rx card with no reasonable explanation. To make a long story short, Kroger had been using the Rx card instead of my insurance which all of the meds should have been no charge. When I confronted them, the pharmacist and tech lied to my face about it. The tech was rude and exasperated which is no excuse. I worked at Fred's pharmacy for 3 years also. After getting a printout it was obvious. I suggest everyone get one each year and confirm with your insurance company. I was overcharged at least $200 because of their i