Kroger Pharmacy

Recently moved here from Lexington. I have used several pharmacies due to relocation for my work. This pharmacy is the worst pharmacy by far. Hands down. If I could give it zero stars I would have. Sarah told me to call corporate and when I asked for a name she said she didn’t feel comfortable giving it to me. This pharmacy states as a “corporate policy” cannot fill a day early. But yet suggested I go to another Kroger pharmacy in Bowling Green because they do. I was hung up on twice. Will be filing a complaint with corporate.

I think they do a pretty decent job considering every American appears to be on 20 different medications, and now pharmacists having to stop to give vaccinations. I'm part of the problem because I get my vaccines there, so...Every pharmacy in this town is super busy ALL the time, and none seem to have enough emoyees. The pharmacist I mostly see is very nice and helpful at the Scottsville Rd location.

This place on Scottsville rd in Bowling Green Kentucky is the poorest ran pharmacy I have ever associated with. We have to use Kroger because of certain circumstances. Never and I mean never expect decent customer service from them.. Poor management and definitely no sense of urgency from anyone in the store . You had better get your meds called in a week ahead of time because there is no same day service. This just started a couple of months ago. I don’t know if there has been a management change . Just have plenty of time to get what you need!

I had used this pharmacy for several years. I was prescribed something that I also needed syringes to be administered. The pharmacy REFUSED to sell me the needle (rather large ones) for me to take the medicine. The employee kept saying I needed to get a prescription (ot was after hours for the Dr office) or I could use a diffetent pharmacy. I will NEVER under any reasons do business with a Kroger pharmacy for anything again.

Worst customer service in all of Bowling Green. Walked up to pickup window at 12;54. Needed a standard antibiotic tablet prescription. Said they are working on it and I can pick it up after they close for lunch . This is not Mt first issue. A number of times it has taken 2 days to get a typical prescription filled. Sheldons is a much better pharmacy