Kroger Pharmacy

They are Extremely understaffed - 10+ deep line, 30+ minute wait, one person at the front assisting customers. The people are great but the store management and Kroger need to fix this by adding more people to help customers with prescriptions to pick up!

I have found the staff to be very friendly and helpful . The line can get a bit long sometimes.

Going to this pharmacy is unpleasant more often than not. Today was my final visit. I put in my prescription for a 6 PM pickup. I arrived a few minutes early and was told it wasn't ready yet. No worries. 45 minutes later, they acted like they've never seen me before. It turns out they didn't tell the person refilling prescriptions about mine. Said person had been loudly complaining about her workload for about ten minutes prior. A minute later, they tell me my prescription isn't available. Why this information wasn't made available to me earlier so I didn't waste my time is beyond me. Why they told me to wait and didn't put my prescription in instead of telling me immediately that it wasn't available is beyond me. Joseph was the best part of going here but I haven't seen him in a while.

The lovely ladies here always take care of my momma and I!

I recently switched to Kroger pharmacy, in large part for the excellent customer service. Joseph always goes above and beyond; he is pleasant, knowledgeable, and goes the extra mile to find the lowest cost options for my meds. Thanks to Joseph, and all the other hard-working staff at Blue Ash Kroger pharmacy. I cannot imagine the stress and workload over the past few years and am grateful for professionals who care!