Kroger Pharmacy

Made an appointment for a flu shot only to be told that they ran out of flu shots. Condescendingly told that “there’s a lot of flu going around.” You don’t say? Maybe that’s why I made an appointment to get one. Never picked up a prescription here and never will after this. Just a PSA to let folks know that their “appointment” system is actually first come first serve and totally pointless. Oh, and they billed my insurance for the vaccine they don’t actually have in stock so I can’t get one elsewhere without paying $70. Neat!

I don’t know if it’s the comfortability of the new store or what, but the pharmacy people move slower than molasses. Especially in the drive through. There could be no 1 inside waiting to fill or pickup, the drive through can be packed; they’ll help a customer & walk off. Then you’re left sitting at the for about 2-4 minutes. How do I know? Because I’ve experienced it on several occasions.

The pharmacy people move slower than molasses. Especially in the drive-through. Even they are not picking up the call properly! Worst Experience!

Moved here from CVS several years ago. Staff has always been helpful, courteous, and pleasant to deal with. They have gone out of their way to resolve issues with Dr offices that are late in sending in refill orders.

Worst pharmacy experience ever. The pharmacy tech was arrogant, dismissive, and unprofessional. Did not attempt to answer questions or solve problems. Did not want to be bothered to do the job of transferring a prescription from another pharmacy. He would not apply a manufacturer's coupon that would lower the cost from $300 to $25 and said the coupon was invalid. When I had the prescription filled elsewhere, the coupon was valid. I use other Kroger and non-Kroger pharmacies all the time and have never had an experience like this or a complaint.