Kindred Hospital Ontario

My son was at this hospital for almost two months. The staff at Kindred Ontario made a horrible situation into a bearable one. No one wants to be in this situation with a child, the staff at Kindred Ontario understands that. Everyone was compassionate, caring, empathetic, and treated my son with so much care and respect. I'm especially grateful for Santos, Martha, Alonso, Kyle, and Johana. I will be eternally grateful for the time they took in caring for my son. Dr. G is a God send that truly defines the term compassionate. There are no words to express our gratitude for everything she's done fot our son. The nurse supervisor Toni is an angel who helped ease the pain and suffering of seeing our son in the condition he was. Finally, the admin staff that made sure the transfer to Casa C

For the past few months my father has been in and out of different hospitals and long term care facilities. He’s dying and it has been a horrible experience dealing with the doctors, case managers etc. communication was my key complaint. My father has been at this facility since the end of January. This facility and its assertive staff have restored my faith in health care. They’ve taking my father’s care seriously and it seems like my father is healing. Sara, Bianca, Aliyah, Andrea (Dr Glover) and all the staff have treated my father as their own. I’m overwhelmed by the care that he has received. They are now assisting with moving him to hospice. They have held out hands through this entire process and I’m forever grateful.

My mother had an infection and They never told me it got so bad that the infection reached her bloodstream and she became septic .Even though I called multiple times a day for updates . They called to tell me my mother coded then told me to call back in a few hours when I asked is she alive and were they able to bring her back???!!!! . I was unaware they do not have a morgue so I was then stressed on finding a mortuary jus hours after finding out she was gone . Horrible experience . I didn’t want to believe the bad reviews but now I’m left feeling guilty I ever allowed my mother to go there.

If your loved ones are at this Hospital I suggest moving them elsewhere. The staff does not care for the patient. Leaving them screaming in pain, ignores parents in their time of need. Please send your loved ones to another hospital. Head Supervisor Nurse Melanie is rude and unprofessional.

I'm really happy with the Ontario Kindred Hospital team. My wife came in for after care for a tracheostomy. She has advanced ALS, and they were able to accommodate her. The respiratory team was awesome in training us for home care, especially Ryan. Case manager Pat went above and beyond, and the nursing team was awesome. Shout out to LVN Ana, CNA Mama Tina. Also Rehab therapist Cinthia.