Kerner Ridge Assisted Living

I have a relative who has been at Kerner Ridge for over a year now. I visit her every week so I've had a chance to experience and observe her life there. The staff is friendly and helpful, and they treat her well. She is very happy there, and that is what counts. I've also brought a couple of minor issues to the attention of the Business Office Manager, Lisa Markland, and she promptly resolved them. One question always pops up...how's the food? The menu offers a lot of variety, good nutrition, and seems to get an overall good rating. When I've eaten there, I've been pleased. I would highly recommend this assisted living facilty for your loved ones.

Kerner Ridge went above and beyond caring for my mom and our family. Kindness and compassion from facility director, office staff, med techs, CNAs, housekeeping and dining room staff up until the end. There are no perfect facilities but Kerner Ridge was a perfect fit for my mom and our family. Thank you.

Choosing an assisted living home for our mom wasn’t easy, but Kerner Ridge made the decision one we feel confident about. From the very beginning, the staff welcomed our family with kindness, compassion , and professionalism that put us immediately at ease. Every team member from the nurses to the support staff, is attentive, respectful and genuinely cares about the well being of each resident. They take the time to get to know each person individually, ensuring that their physical, emotional, and social needs are met with dignity. We are incredibly grateful for everything they do and would highly recommend them to any family looking for a warm, caring, and trustworthy assisted living home.

During the 4 years my mother was at Kerner Ridge we went through 3 Executive Directors, 5 Maintenance Directors and several months without anyone, 3+ Food Service Directors, several Life Enrichment Directors and Coordinators, and a revolving door of Med Techs and Resident Aides. My mother has always been in a wheelchair since in the facility and requires supervised bathroom and dressing/getting ready for bed. There was never any communication or regular evaluations concerning care needs unless I asked for meetings. At each meeting there were verbally agreed upon care changes that were then, never followed through with. I asked for a care plan in writing that I never got. Over the years, there were several falls that I was notified about but could never get any details because “she was fou

We had a bad experience with Nadia Rorie, one of the nurses. She is very rude and not helpful. Please hire nicer nurses!