KC Family Eyecare (Anderson, Nutt, and Ham)

I have been going to Dr Anderson for over 10 years and have always been happy with him and his staff. In February I went in for my yearly exam and had a very disappointing experience. My eye appointment was thourough as always. When I went to pick out glasses there were 2 women and 2 children behind the counter. When I asked for assistance picking out glasses the person behind the counter was openly annoyed to have to assist me. Several times she walked away to deal with the children that were running around the office. I choose a pair of glass and felt she rushed through measuring for my bifocals. At that time, I was told the glasses would take 3 to 4 weeks to come in. At the end of week 4, I called the office and was told my glasses had come in and someone had forgotten to call me. The

KC Family Eye Care is amazing! They take great care of all of our eye care needs. They are extremely knowledgeable on all aspects from our eye health, contacts and glasses. Their amazing team of professionals are great to work with whether a check up, deeper medical questions, or picking out the perfect set of spectacles, including the perfect fit. They are prompt on any follow ups; great communication. Any time we are headed their way, we know it will be the best part of our day! We highly recommend KC Family Eyecare!

I have been seeing Dr Anderson for probably 20 years or more and I love the way he talks to you and explains everything he will be doing each step of the way. Then the ladies helping pick out the glasses are well informed on the products. I don’t want to leave out the reception area and the ladies up front, because they are always so friendly and personable and treat you like a good friend. I highly recommend KC Family Eyecare.

Really wanted to like this place but no longer can recommend them to anyone. I had a pleasant experience with Dr. Ham who seems like a nice and caring person, and the exam was fine hence the 2 stars. The real crux of the problem began with ordering glasses themselves. I got a pair of frames/lenses from them and it took about 2-3 weeks to come in. The frame had a defect which came to light about 3-4 weeks after I started wearing them so I took them into the office and they agreed the frame was defective and that they would order a new frame. It has now been over 5 months since I initially went to them with the problem and the replacement has not come in. I try calling them to get an update and they say we will call you back and then never do, or they do not pick up. If this place supports y

I had an amazing experience getting fitted for my contacts. My astigmatism is pretty severe, and most offices struggle with fitting me. Dr. Anderson did an amazing job - this is the best I’ve been able to see in years!! I highly recommend this office. They even found a way to keep my daughter entertained during the visit.