Jacksboro Urgent Care

We were vacationing in the area and I Took my son here after he became ill on our first day of vacation. We got right in, there was no wait and the staff was all very nice and friendly. They wrote my son a prescription to get him feeling better and there is a pharmacy that shares the same parking lot as the urgent care so we walked right over and got his medicine after the appointment which is super convenient if your not from the area and don’t know where to go.

I was bring my adult daughter (21) in as we were on vacation to see her elderly grandparents and on the 14 hour drive the night before she started to feel achy and very poorly. We arrived at the office at 8:50 and waited until they opened promptly at 9:00. The receptionist was quick and helpful and the slowest part was getting my phone to download the forms I was filling out for her. We got her into a room within 10 minutes and had a brief physical and Covid and Flu swabs done. The sweetest girl (lady) then came in and assessed my daughter further and told her that she had tested positive for Flu A. She discussed the remedy, how to take it, and that it would be a very good idea to stay away from the elderly grandparents. Her care and concern were genuinely comforting and I asked for her na

I’d give 0 stars if I could.. urgent care in general is a joke but it never fails when my kids need to go it’s always a weekend and not necessarily an emergency to go to ER so we always end up here or at the one in Oneida.. my kids have been misdiagnosed this time makes 4x… they’re a joke and I do not recommend for children AT ALL and there’s so many different Doctors in/out of here they really do not care.. my 2 yr old was very sick and lethargic they took his temp and listened to his heart looked at his ears on a Saturday and said he must just have a virus. Monday was a holiday, he continued to get worse so I took him to his pediatrician on Tuesday morning to find out he’s severely dehydrated to the point they send us to ER for fluids and has a bad ear infection and Strep/strip throat...

Worst urgent care in the area. Every time I go here I have issues. The doctor there was very rude to me a while back. Now today I go over an hour before closing and get turned away and had to go to Fast Pace in Lake City because no other urgent cares were open. I don’t recommend Jacksboro Urgent Care to anyone. Absolutely ridiculous. And to add to this, they weren’t even busy. Only 2 cars in the parking lot. 2 people in the waiting room. Now tell me exactly why I couldn’t be seen???

I brought my grandson in a couple weeks ago and I have to brag on these three girls, Kirsten, Shailah, and Alyssa. They made this process easy from start to finish.