Jacks Dermatology

Had an appt. w/ Dr.Jennifer Jacks & her staff. They were Professional & with a sense of humor. While I was with Dr Jacks you could tell she definitely knows whats shes doing. Thanks again for the Awesome appointment.

Receptionist is very dry toned and rude . I canceled my appointment the day of because I have the right to . She told me I could no longer reschedule and hung up in my face . I’m not sure if that’s true or not but people have the right to change and also if it’s a health related cause , I should be able to . That’s why I choose Little Rock for skin care because Pine Bluff Dr offices have strange employees.

Unfortunately, the policies at this dermatology group feel outdated and unnecessarily restrictive, which ultimately drives customers away. I had a disappointing experience navigating their system and would recommend looking elsewhere for more modern, patient-friendly care.

My appointment was pleasant. It wasn't a long wait time. I didn't see the doctor, I saw the nurse. She listened to me and prescribed a topical medication. I had to discontinue using it because I had an allergic reaction to it. When I talked to the nurse about it, she was in disbelief that I was having a reaction from it, but my eyes were swollen and I was red and itching from my ears, down to my chest. I stopped using it days before I called the office and was told she was going to prescribe something for the rash. Unless there was a mix up with the pharmacy, I never received any medication. My husband and I went to Walmart and got calamine lotion and Benadryl and my skin seems to be clearing up after suffering for about a week. I was just disappointed that I couldn't get the help I needed

My review from a few days ago was taken down falsely for some reason so I will post again for future, unfortunate clients of this business. Go to a competitor nearby instead of this business, I assure you it will be a waste of your time to pursue going here. Other people’s reviews were also taken down stating how awful the service is here and they do not communicate policies to people before banning clients from attending future appointments. I went here multiple times and could never finish treatment due to their miscommunicated policies. Dr. jacks is incredible and a great dermatologist. Her staff needs a complete overhaul before you should give your time, money and energy here. There are multiple other dermatologists nearby you can happily go to.