Iwasa Eye Center

My daughter had trauma to her eye due to a skiing injury. The ER doctor wanted her to be seen the next day by an eye doctor. I called and left a voicemail explaining the situation. Dr. Porter called immediately and got her scheduled for 8am the next morning. Her eye was very swollen and she had a severe concussion. With that being said she felt miserable. He and his staff have been exceptionally careful and considerate of her comfort. I have nothing but good to say about this clinic from the minute we walked through the door. Both receptionist were very kind and thorough. Thanks to everyone at Iwasa for helping her get back to “normal” feeling. God bless

Very modern, high tech, clean, and friendly environment. Great customer service. If you are looking for a good place to go to get your eyes taken care of in the Treasure Valley, this is the place for you. Handicap accessibility.

I have gone to Iwasa eye center for along time. Always a great experience!

High praise for all the staff, doctors and team of Iwasa Eye Center! Due to my autoimmune system I've been having some pretty difficult eye issues and at times been pretty concerned, but the thoroughness of the doctor and the positivity of the staff has made such an enormous difference in getting the help I need. They really work hard to get to the root of issues, come up with a sensible game plan and work with your insurance to help get things done! Huge ACES!!!! NEW SPECS coming soon! Onward on taking care of my eyeballs too!

Went in for exam on 6/22/23, needed new lenses, called on 7/20/23. Lenses had not been ordered. Discussed the poor quality of customer service. It was agreed upon that half the cost would be reimbursed. On 7/31/23 finally went in to get lenses put in husbands frames. Spoke with the representative and had to remind her of who we were, and about reimbursement. Husband spoke up at this point and told the individual not to take what he was about to say personally. He never raised his voice, not once. He explained in no uncertain terms, the lack of professionalism and customer service. He explained to her she would hand him the check for half reimbursement before she got his frames. She said it has not been done. He said when I get the refund I will hand over the frames. He said I