IU Health Urgent Care - Downtown Indianapolis

The doctor did a wonderful job of making my son feel comfortable, explained everything thoroughly, and made our thoughts and concerns feel heard. The administrative staff is always friendly, efficient, and professional at this location too.

girlfriend and I went in because she was sick front desk lady said just a second then we waited 30 minutes before she was even checked in and they were both on their phones. girlfriend just tried to call back today & was hung up on after asking to hold. quite literally heard them whispering before hanging up.

Facility was clean and everyone was friendly, quick and efficient. The nurse listened to all I was experiencing that day and the doctor came in with a plan and changed them a bit to accommodate for my breastfeeding. He answered all my questions and I left feeling much better despite still being sick. My treatment plan definitely helped. I was actually recommended this urgent care and was more than pleased to have the same great experience my friend had.

The treatment I received was compassionate and timely and the waiting room was clean. I received a follow up call about my visit and this made me feel that they cared about how I was doing beyond the appointment itself. Keep up the good work everyone!

This was by far the worst experience I've ever had at any Dr office. From the moment I walked in the two ladies were rude and not welcoming and acted like I was bothering them. I didn't come here for that petty stuff but for the fact that the physicians assistant (BLAKE) lied straight to my face to save face. Code of conduct?? This place has none! I asked for an antibiotic because I told him I've been hacking up green stuff for days. He said he didn't want to just give me an antibiotic. I told him I didn't think i had Covid cause I've had it 4x and not same symptoms. He's the dr so I agreed to covid test and he said he would give me antibiotic for it if I didn't have covid. Fair!! During that convo he said he would send me off to get chest xray. I told him I don't need that. When