Ironstone Veterinary Hospital

First, the actual staff and assistants at Ironstone are the best. I got my dog at six weeks and took him there for all his shots, vaccinations, boarding etc. and always had a good experience with them. However, the head veterinarian there is one of the worst people I’ve had to deal with in life. Initially, I thought maybe she was having a bad day, or was maybe just stern and direct. But after several interactions, it was clear that she was not a good person. She always talked in a very “matter of fact” way and any opinion other than hers was incorrect. She was also very rude to her staff. We had an emergency with our dog over the weekend that turned into a fatal verdict. I called to get information on his transition. Instead of her being sympathetic and trying to assist she called to say “

My boyfriend took his dog here and was incredibly disrespected by the vet. The doctor is named Sherilyn Allen. She accused him of abusing the dog both physically and being negligent of drugs, neither of which are remotely true. She spoke to him in a degrading manner and did not listen to his concerns. She spoke disrespectfully to her staff. I would not recommend seeing them if you want the best care for your pet. There’s a line of being concerned for the pet and needing to ask necessary questions, and there’s also a way to speak to someone who is clearly seeking professional help for their dog and willing to do whatever they can to ensure their health. Unprofessional and just absurd.

called inquiring price of Doberman ear cropping and was asked “are you a first time owner of a Doberman?” We said yes. Woman on the phone said “we don’t have the time to teach you how to care for it.” Extremely weird response. Called another vet and they were way more kind and said they will teach us how to care for the ears and all the details about it. Would absolutely not recommend here because the response we got was just basically rude and that sets the tone for the whole establishment personally. It’s all about the tone and delivery! Not professional in my opinion.

Wonderful knowledge, caring Vet. Staff is fabulous , friendly, and helpful. Our first visit, I do believe this is our forever vet! All my questions answered compassionately, with lots of helpful info and a puppy pack given as well.

We have brought all of our dogs here. A Yorkie, Dachshund, and new Beagle puppy. The staff is very kind and helpful. I'm grateful to have such an experienced veterinarian to go to.