Ingles Pharmacy

I was met with a shockingly rude and hateful attitude from the staff today when I tried to fill my son’s prescription. They clearly need communication training and were not helpful in the slightest. I went across the street to West End Pharmacy, where the staff were so helpful, kind and provided excellent service. The difference in customer care is night and day.

Horrendous customer service. Their machine wouldn't accept my signature and you have to try multiple times. "What are you doing wrong? What are you doing, it doesn't like it!" Didn't say thank you or have a good day. I switched from my local pharmacy to this one for the fuel points. It only took them the first time getting a prescription there and they've already lost my business. Just be nice to people.

Employees are very rude and definitely said something out of line to me!!!! Always messing up my medication and never refills on time!!!!!! I’m definitely leaving this pharmacy! Not worth the fuel points

Very rude customer service. I just wanted my daughter’s prescriptions transferred to a different Ingles Pharmacy so I could pick them up earlier than noon. The pharmacy technician on duty at the time was very rude and more interested in giving cov-id19 vaccinations. She also hung up on me. I called back and spoke to the pharmacist on staff and she rushed me off the phone and talked over me. I used to fill all my family’s prescriptions here, but we definitely WON’T Be back. They don’t even deserve one star.

My first experience was great but this second experience was not! My Doctor called in me a prescription when I went in to get they told me it would be an hour we’ll close to 2 hours went by when I went in to pick it up and they then tell me it isn’t ready and it would be at least another 15 minutes. You know some people go to pick up their prescriptions not feeling well and this is very poor customer service!!