Houston Lake Animal Hospital

This is an old but accurate review of an awful experience with Dr. Henke that stuck with me for a long time. My ex husband and I took our sick cat to see Dr. Henke and we were told they needed to keep the cat overnight and give it fluids. There was no discussion of money or an estimate provided at this time. The next day, they called me and I went back to get the cat and was told it was going to be like $360 since they kept it overnight and gave it fluids. I was shocked at this cost, and incredibly embarrassed because I did not have that kind of money at the time. I asked about making payments, and Dr. Henke said I had to pay in full or they would keep my cat. I told him I didn’t expect it to be so much money, and in response he yelled, “well I didn’t expect to get stiffed today!!” I was m

We adopted a dog that was heartworm positive and was told if we didn't want to pay for the treatment we had to use this vet in order for the shelter to pay for the treatment. So we took our pup in and had to leave her for a week. Id call to check in on her and all I would hear is she's doing fine she's eating and that was it. I asked if she was eating good and they said she was eating very well. Well that was a lie because she's on a special food so we made sure to send it with. When we got her back there was the same amount of food in her bag and you could see and feel her spine again and lost 3lbs. When picking her up we were handed meds with instructions on when to give and how much but not once did they give us any instructions on limitations and after care print out or verbally. We ha

Dr Henke took care of my sweet boy Diesel from 6 weeks old to almost 16 years. He always treated Diesel, and me, like family. Dr Henke guided me through Diesel's care, everything from puppy mange to bladder stones; then kidney disease and eventually stood by me when I had to make the decision to end his pain. Dr. Henke has so much compassion for animals and their families. I will forever be grateful for the care he gave my boy.

I just moved to the area this week. My 14 year old dog began struggling to breathe, and wouldn’t eat. They took me in right away. The entire staff was unbelievably kind and compassionate to us. They spent so much time explaining everything to me, and making sure I was comfortable with everything. The level of care they gave to my little guy is unmatched. So very impressed.

We've gone to several area vets over the years with mostly good experiences, but Houston Lake Animal Hospital is our absoslute favorite. Dr. Deckert, Dr. McGraw and the entire staff are awesome. Great service, excellent advice, reasonable cost - they are the best!