Highlands ARH Regional Medical Center

Prestonsburg, KY · Hospital

Rating
2.6/5
★★★☆☆ 2.6
Reviews
20
Rank in Prestonsburg
#14
of 39 doctors
City Percentile
40%
rating percentile
Address
Highlands ARH Reg'l Medical Ctr, 5000 KY-321, Prestonsburg, KY 41653
Phone
(606) 886-8511
Website
providers.arh.org/location/Highlands%20ARH%20Regional%20Medical%20Center/LOC0000132808?utm_source=gbp&utm_medium=yext
Status
Open 24 hours

Highlands ARH Regional Medical Center is a doctor located in Prestonsburg, KY. It is one of 39 doctors listed in Prestonsburg. Its 2.6-star rating is slightly below the Prestonsburg city average of 4.0 stars. It ranks #14 of 39 doctors in Prestonsburg. There are 10 photos associated with this location.

About Highlands ARH Regional Medical Center

COIVD-19 Update for expecting mothers: ARH Highlands Regional Medical center allows two visitors while the patient is in labor and two visitors through postpartum stay during hospital visiting hours.

Hours

FridayClosed

Customer Reviews

★★★★★ 5.0 jeanette prater · Feb 2026

Rene Fitch made sure I had everything ready for my surgery on Friday. She went way above to make sure everything was ready. She's a great employee and should be recognized for her great work. Thank you Rene Fitch for helping me out. God Bless You

★★★★★ 5.0 T. H · Apr 2025

The staff here have been nothing but competent, kind, responsive & have gone out of their way in providing my child’s care, especially the Behavioral Health Unit staff. greatly appreciate their care. compassion & humanity.

★☆☆☆☆ 1.0 Ideal Human Theory · Jul 2025

Between the completely rude and inconsiderate staff, the inability to diagnose even the most basic of issues, the complete lack of compassion or empathy for their patients, the fact that you can plainly hear staff talking about intimate, private medical histories at any given time out on the open where everyone can hear, and false information they chart during triage due to being too lazy to actually ask 80% of the questions they're supposed to... it's a wonder that place hasn't been shut down and sued into oblivion. I wouldn't trust them to treat a headache. Please avoid this sham of a hospital if you want to have any semblance of privacy, consideration, or actual care.

★☆☆☆☆ 1.0 Sarah Conley · Apr 2025

WORST hospital you could ever go to! There are very few nice staff members and trust me they will talk about you in the hall with their coworkers. This place is a joke for real. If it is an emergency do not go there especially the emergency department (you will sit there for at least 4-5 hours). Poor people in the rooms are screaming for nurses because they are in so much pain and the nurses sit at the nurse station and laugh. Also definitely don't expect your nurse call light to actually make a nurse come in there (they ignore it). It's always filthy! You will sit in pain for at least 8 hours before someone actually acknowledges you. This place is a mess. I would rate it lover if I could!

★★★★★ 5.0 KYLE BEANS · Aug 2025

Great ER Staff, had 6 stroke in my abdominal cavity, 4 in my brain. My papaw is actually writing this review because i cant move my right hand anymore. Aaron Carter came out to the parking lot and got me out of the car, basically packed me in on his back. I dont know if i would be alive today without him.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

HospitalEmergency room

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This listing is informational. Contact the business directly to verify credentials, services, and availability.