Herbay Pharmacy SM

I finally “broke up” with CVS after years of frustration—and I expected switching pharmacies would be more of the same. I couldn’t have been more wrong. My prescriptions are accurate and ready on time. One of our family’s medications is for a serious condition, and every month I used to pray it would be filled before we ran out. More than once, I had to drive all the way to Oxnard just to get it. This month, I picked up my son’s medication—no partials, no delays, no second location. Just the full order, ready and waiting. I hadn’t realized how much stress that constant uncertainty caused until it was gone. And when there’s a medical concern, the pharmacist actually talks with me—and does so with genuine warmth and kindness.

Loved this pharmacy! The lady here is absolutely on top of things and very nice. I am on vacation and forgot to fill my prescription so my visit here was somewhat impromptu. With a single phone call I was able to confirm they take my insurance and could get my medicine the very next day. (They take every insurance except Kaiser! Mine is medi-cal.) Because the prescription was sent in from my doctor's office, I wasn't even required to bring my insurance card. I also didn't have to show a credit card with my zero copay. She already had the info on file, knew who I was by the medicine name immediately and got my script in record time. She even called me to tell me my prescription was ready as soon as it came in. I was literally in and out of there in 2 minutes. Don't worry about parking. Th

Very grateful for this pharmacy and pharmacist. They vaccinate kids under 3yrs (the min age that rite aid and cvs require). She is caring, kind, and attentive. I’ve taken my little kids here for their vaccinations. Never a wait time and always a calm atmosphere. She is really great with kids. Highly recommend!

Best pharmacy in town. The pharmacist is incredibly kind and down to earth. What really sets Herbay apart is their customer service. My mother is quite sick and I have tried a number of places in town. None of them have been as helpful at navigating insurance issues and communication to the Dr's office as Herbay. I can't say enough about this place.

such a refreshing customer centric service experience. fast, on point, reliable- amazing