Henry Ford West Bloomfield Hospital

I got to the ER around 2pm on Saturday December 6th, got checked in and did vitals (person who did vitals was nice/nasty and asked for my approximate weight and then checked it anyways) Her mannerisms were disgusting and she should not be working with people/patients. People who were accepting the paperwork had terrible attitudes as well, snatched clipboards from several patients in the ER department for intake. I sat in the ER for about 30 minutes as other individuals were called before me when i was there first… which resulted in me sitting in the ER for 2 hours and 15 minutes before being taken back. They had several patients sitting in hallways on beds in severe pain. Most of these patients were people of color which was disheartening to see the discrimination. When I got into the

Excellent hospital, always very clean, easy access to snacks and drinks while you wait for your loved one, very unique shops as well. I love that my family has the option to get procedures done here. Everyone is helpful and welcoming.

My labor and delivery experience was phenomenal. I was diagnosed with preeclampsia and had to be induced early at 36 weeks, and the labor and delivery team truly made a scary situation feel safe and supported. The nurses, midwives, and special nursery team were incredibly attentive, compassionate, and helpful throughout the entire process. I’m so grateful for the care they provided to both me and my baby. Unfortunately, my postpartum follow-up experience was very different. Due to complications, I had to return a couple of times after delivery, and the level of care and responsiveness was not what I had hoped for. I often struggled to get ahold of nurses, did not feel like a priority when concerns arose, and had difficulty accessing doctors when needed.

I recently went to Henry Ford West Bloomfield for what I believed was a serious fall. I could not breathe. The Emergency room was very busy, where I spent over 12 hours in the hallway. The Cat Scan proved a couple of items. I need to go to my Neurosurgeon about items found on my Cat scans. My attending physician, Dr. Kaur convinced me to stay due to my pneumonia. I was ready to leave due to the number of sick patients in the ER even though my WBC were are at 2,000. The difference between the ER'S busiiness and the hospital are night and day. The hospital is clean, the staff is awesome and I obtained the best sleep in weeks. The nurses were unobtrusive. A special shout out to Alex, the night shift nurse and Jillian the day shift nurse. Both of wjomm did an outstanding job. My experience

This was a very positive experience. The staff was very attentive to my medical situations. I felt immediate relief with them, handling my concerns. They were very organized and jump right into action. After I left the hospital, I felt heard and truly cared for. Thank you too the staff!