Hecht Oral and Maxillofacial Surgery

I cannot say enough wonderful things about Dr. Hecht and his entire team at Hecht Oral and Maxillofacial Surgery in Shippensburg. After putting it off for far too long, I finally had my wisdom teeth removed today at 32 years old, and the level of care I received from start to finish was truly exceptional. From the moment I walked in, every member of the staff was warm, reassuring, and incredibly professional. They made me feel comfortable, informed, and genuinely cared for. Dr. Hecht’s bedside manner is outstanding—he explains everything clearly, checks in often, and has a calm, confident presence that immediately puts you at ease. What stood out the most, though, was what happened after I got home. Not a triage nurse, not a generic after-hours service—but Dr. Hecht himself called me thi

First off, front office staff was great and they get the one star i left. Charging for a consultation is ridiculous, 1 week after wisdom teeth removal still numb. And the audacity not to even look in my daughter's mouth to visually check the incisions is straight negligent. This "doctor" is clearly here for the money, not the patient care. Your office is beautifully decorated, charging hundreds for consultation is absurd, lack of care and due diligence as a medical so called professional is down right ridiculous. Shame on you, we will not return.

Very good treatment with medical staff not such a good experience with the front desk folks. Called and front desk staff refused to xfer me to Office mgr about an issue with the refund we received. The front desk staff mbr didn’t want to give me the Office mgr name and refused to put me through to VM, just wanted to return the refund check that my daughter let expire which is our fault but they sent a letter requesting us to cash it, so we just wanted to connect with the office mgr to get a good date and time to meet with her or speak with her but apparently she is not available at anytime to speak to her over the phone or in person. I’ve never heard that the office mgr is never available, her office hours and when is a good time to talk to her is not available either you have to leave a

Paid $25,000 out of pocket January 2024. And as of today February 22, 2026 i still dont have teeth that fit properly. Went to see Dr. Hecht on February 18, 2026 and was told he could not really make any more adjustments and he walked out of the room. Absolutely disgusting to leave someone with no teeth this long especially since you were paid out of pocket.

As much as I heard nothing but great things about you, Dr. Hecht and as pleasant and bed side friendly as you are, I left your office after there being question by your assistants I felt like it was a family friendly environment. but by the time I walked out, I refuse to make my appointment for my surgery not because of you, but I can hear the girls talking about me by the time we made it to Jersey Mike’s. We were getting phone calls, and your girl violated my confidentiality and it really sucks because I really need these teeth removed I’m in so much pain and I would’ve loved to have it done by you. I wished they really knew the importance of confidentiality they caused a whole lotta problems for me. and I’m so sorry Dr.Hecht they made your office one to remember but not in a good way an