Hebrew Rehabilitation Center - Boston

It’s true that the employees make the place shine! I had a good experience with staff member Debra Friday on the 2nd flr. She was friendly and welcoming. Debra smiled while looking up the patient’s name, then gave me the info I needed. She was helpful and shined with niceness! Thanks Debra 🙂 - you’re AWESOME!

Not a good experience. I went there after having back surgery. There were a few good nurses and the PT and OT people were good, but many of the nursing assistants...and especially the ones on duty overnight...were horrible and rude. One actually locked the head of my bed so I couldn't lower it and hid my call button while I was watching. I asked her to give it to me and she said "Stop being such an invalid and get it yourself." This is inexcusable. Several times I had to ask for a supervisor and then things would happen. Otherwise, I was often waiting for a LONG time for whatever I needed. I also met 3 times with the head of nursing and he ensured me he would take care of things and then things still did not get fixed. I wound up leaving 3 days early because I was emotionally distraught

If you care anything for your relatives "Do Not" place them in the Hebrew Rehab facility. Relative's personal clothing we shipped to her... gone, her jewelry... disappeared. TV and two phones... gone. When our auntie passed, we were told to come and retrieve her belongings. After getting back to hotel, we oped boxes to worn and filthy clothing belongings to both male and female residents. The very nice clothing mailed to her over the year are gone! Staff very defensive when asked about our aunt's belongings.

A few years ago, when my mother was here, the experience was dreadful. Pressing the call button often yielded no response, and sometimes, the hallways were devoid of nurses. Despite my mother's battle with cancer and intense pain, medication was frequently delayed. On one occasion, desperate for assistance, we helped her move to a chair ourselves. When a nurse finally appeared an hour later, she berated us for taking that step. The lack of responsiveness and rudeness were disheartening, leading me to vow never to return or recommend such a place, even to my worst enemy. Attempts to communicate with the hospital CEO were met with silence, emphasizing the apparent lack of concern. It saddens me that individuals choosing to be nurses seem unwilling to fulfill the very purpose for which they a

I absolutely do not recommend this facility. Unfortunately, there is no ranking lower than one star available. When I arrived a previous patient's toiletries were left in the bathroom and things went down hill from there. There were mice running down the hallway and in my room and the rooms of other patients. Nothing was done about it. The nursing supervisor, Frances, assured me that he would take care of my concerns of which there were many. He did not. Medications were not given to me on time. The orders I came with from the doctors at the hospital were not followed even after I brought it to the attention of the nurses numerous times. The clinical coordinator, Ellen Gorden, was rude and hung up on us when we tried to get information and help for our elderly parent. We are positive th