Hawthorne Healthcare Center

Indianapolis, IN · Rehabilitation center

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Indianapolis
#214
of 1365 doctors
City Percentile
42%
rating percentile
Address
Hawthorne Healthcare Center, 7465 Madison Ave, Indianapolis, IN 46227
Phone
(317) 788-3000
Website
communicarehealth.com/location/hawthorne-healthcare-center/?utm_source=google&utm_medium=organic&utm_campaign=gbp-hawthorne
Status
Open 24 hours

Hawthorne Healthcare Center is a doctor located in Indianapolis, IN. It is one of 1,365 doctors listed in Indianapolis. Its 3.1-star rating is slightly below the Indianapolis city average of 4.3 stars. There are 10 photos associated with this location.

About Hawthorne Healthcare Center

Hawthorne Healthcare Center in Indianapolis is a skilled care and rehabilitation campus in suburban Indianapolis offering Long-Term Respite Care, Medical Assistance and Private Respite Care, and Short-Term Respite Care focused on you or your loved... More

Hours

FridayClosed
SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed

Customer Reviews

★★★★★ 5.0 Kayla Parker · Mar 2026

What truly sets this place apart is the warm, small-community atmosphere. It genuinely feels like everyone knows everyone by name, residents, staff, and families alike. There’s a real sense of connection and familiarity that makes it feel less like a facility and more like a close-knit home. Highly recommend to anyone looking for a clean, friendly, and community-focused environment for their family member.

★★★★★ 5.0 jean kent · Feb 2026

Staff is so loving and kind to residents..they are treated as part of our family. I would highly recommend Hawthorne as I see daily the respect and kindness the residents receive..

★☆☆☆☆ 1.0 Michelle Wheeler · Sep 2023

Went into this horrible place for subacute Physical Therapy. I went in with a catheter UTI infection. The hospital sent via paper work what antibiotics were to be given. For 12 days I told anyone who would listen to me that the UTI was getting worse and I needed an antibiotic. I ended up having to call an ambulance, and got treated for it. Before that they were flushing my catheter which I had to ask for, for several days. In 12 days it had only been done once when ordered every three days. When they did, they busted the balloon in my bladder. A nurse recathed me and left it in my vagina! Terrible! There were other shots I was to receive, some daily that I only received once in the entirety. They do not answer call lights efficiently, and if they do. They tell you they will take care of it

★☆☆☆☆ 1.0 Tanya Eisenmenger · Oct 2021

Horrible, wretched place!!! Almost killed my mother in law. They do not attend to their patients. Mother in law had a major stroke and it was very obvious but it took 3 family members to actually point it out that something was very wrong. She went from talking and being feisty to staring off into space and couldn’t use her left side. Where do they train these people?! Don’t let your loved ones go here, they will not have a good outcome. The staff absolutely does not care about their patients. They can say they’re short staffed all they want but for absolutely no one to notice the 80% decline in my mother in law is ridiculous. I knew immediately something was wrong with her but we had to point it out to the staff who supposedly takes care of her all day/night. They should’ve noticed when s

★☆☆☆☆ 1.0 James Lough · Apr 2021

Went in for rehab was only there for 2 days and that was more than enough. I am on several medications and a daily pain regiment and never once received any medication from them. When I asked about bathroom they said just go in the bed and they would clean it up but then I would end up laying in it for hours. First night there laid in my own mess for over 6.5 hours. I was never told what to bring or what to expect when I got there so I did not know I needed to bring my own stuff as far as drinks and things and when I asked for something to drink I was surprised when they asked me for $0.65 for the vending machine. In two days no one came to talk to me about anything no welcome to the center no this is what's going to happen this is how things are done anything. When my family doctor call

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Rehabilitation centerNursing home

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This listing is informational. Contact the business directly to verify credentials, services, and availability.