Harris Teeter Pharmacy

Nyla at the pharmacy is wonderful! She helped hunt down a medication across stores and was exceedingly polite and easy to talk to, I felt very quickly that I could trust them.

So unprofessional ! I phone ahead to make sure they had my meds in stock and they did. So after I drove up there and gave my info since I was a new customer, I received a text saying more info was needed. I got up from the customer sitting area at the pharmacy and went to the counter. I told the clerk that I received a text saying additional information was needed. The pharmacist came to the pick up area and said he wouldn't fill my prescription. When I asked why, he just said he wasn't going to. I'm sorry I find that answer to be unacceptable and unprofessional. I've taken this medication for years and he even called my Dr, so there's no valid reason for him to not do his job. I wasted my time and gas going up there because they had it in stock. It's bad enough that prices are thru the ro

I don't know how everyone else has had a bad experience with them. Whenever I'm there, The pharmacists are very kind and they are always happy to explain the process. Maybe these people who are writing these reviews are the rude people who demand to receive their prescriptions early or they yell at the pharmacists for supply issues. In any case, I've never ever had a bad experience with Harris Teeter and I have been going to this pharmacy since they first opened. You can always call ahead to inquire about your medication and they are always happy to help.

Customer Service needs work. Even if you are standing at the counter, they will ignore you while they get the rest of their tasks done. I'm not asking them to stop in the middle of counting tablets, I'm talking about clicking insurance prompts on their computer screen or wiping down the keyboard. It has happened multiple times with different Pharmacists and Pharmacy Techs, so it is not an employee problem, it's a workplace culture problem. I transferred my prescriptions to CVS even though I can walk to Harris Teeter because the time it takes to drive down the street and back is still faster than walking here and waiting for them to acknowledge me to pickup my prescriptions.

I have used this pharmacy since it opened without issues. But today, I went to get a refill and the Asian female pharmacist ignored me. I was on a walker and clearly in pain. She was doing flu shots for about 5 people. A disabled person or 5 people waiting for shots. No acknowledgement of me of standing there (in agony), just walked by me twice. Leaving HT and moving my families' prescriptions to a Walgreens. RUDE RUDE pharmacist. STAY AWAY.