Greenwood Center

If I could give zero stars, I would. This was the worst experience ever. It was my dad’s first time being placed in a nursing home. He was transferred from the hospital . The very next day, we were told they did not have the proper equipment for him. My dad is unable to walk due to a fall and requires respiratory equipment for his care. I called multiple times the next day trying to get answers because my dad was choking and no one was coming to help him ! I was placed on hold repeatedly, and several of my calls were never answered. When I finally got through to someone, I was told they were probably going to send him back to the hospital because they did not have the necessary equipment. My question is: why accept him in the first place, knowing the level of care he needed? My dad is

My father spent a few weeks in this facility till he passed. I was quite happy with the service provided and the care he received. The staff kept the room clean and the food was pretty good. What I loved about this place was the attention my father received from the nurses and staff. They were always attentive and ensured he was bathed and his linens changed daily. Whenever we needed them, they were there for us to help us. My sisters and I appreciate all their efforts and assistance in what was a difficult time for us and my father. Thank you!

My brother was here a couple of years ago. He has mental health issues. They weren't understanding or nice to him. To me, they made fun of him. So sad! I hope those workers no longer work here.

This is an extremely difficult review to write. My mother passed away back in February 2024 in this facility. In the begining just some minor things. Nothing to be alarmed about. As time went on and my mothers health started deteriorating thats when things got bad. Most of the nurses were wonderful and I could tell which ones cared for my mother as if she was their mother. We got to a point where she needed to go on Hospice. The hospice staff were fine. My mother started falling out of bed. They suggested that we move her closer to the nurses station, which I was fine with. After that initial move they took it upon themselves to move her several more time, always telling me its for her saftey.... in the several times she moved, each room she went into she had less and less of her belonging

My mom, who is 81, is in long term care at Greenwood Center. 7 months in and everyone I've dealt with is knowledgeable and friendly. And the toughest customer of all, my mom, still loves it there. Greenwood has walked me through every aspect of Medicaid and all the required paperwork, and keeps me up to date on everything required by them. Truly exceptional service in very difficult times. Great job everyone! Keep up the good work!